Shipping policy

Delivery time/quality

Accepted orders are to be delivered on time. If the delivery deadline to the customer is not met, we will assign the delivery to someone else in order to satisfy the customer. This also applies to quality problems. Therefore, this order is also billed to the respective partner.

Delivery

Delivery, dispatch, transfer of risk We/you are entitled to make partial deliveries, unless otherwise expressly agreed. Partial deliveries apply to payment obligations, transfer of risk, and warranty obligations as an independent delivery. We can determine the type of dispatch, the dispatch route and the company commissioned with the dispatch at our discretion provided the customer does not give any instructions. The risk is transferred to the purchaser as soon as the shipment with the delivery items leaves our / your business premises. This also applies when using your own means of transport.